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RETURNS & EXCHANGES

RETURNS & EXCHANGES

PicoArmor will not replace figures that are damaged in shipment. Shipping damages must be pursued by the customer through the shipping organization. It is important that customers preserve the original packaging because it is required in any claim made against the shipping service.

CANCELLATION OF SPECIAL ORDERS

Customers that cancel a special order are subject to a non-refundable charge of 30 per cent of the order value.